DX8000 - Process a refund

 

Process a refund

1. From the Main Menu, select "Refund".
2. Enter in your Manager username and password and select "Confirm".
3. Enter amount of refund and select "Confirm".
4. Customer can tap, insert, swipe or key-in their card.
5. Terminal will authorize transaction then display approval screen. On the approval screen, terminal will display the approval code and the option to print the receipt or view the receipt. Select "Print receipt" to print a copy.
6. Terminal will prompt "Tear receipt and continue", select "Ok" to print customer copy.