Desk/5000 – Process a sale

Accepting payments is a critical component of your business. Learn how to process a sale on your device.

Note: Your device may be a different color but all instructions apply

Process a sale

From the Home Screen with the Chase Logo, press the green [Enter] key to access the Main Menu.
From the Main Menu, press the [0] key on the keypad or the [Sale] icon on the screen.
Select [1-Credit] for credit card or other options depending on card type.
Key in the amount of the transaction and press the green [Enter] key.
- Press [X-Red] Key to Cancel and Exit the menu.
- Press [<-Yellow] Key to Correct/Back Space.
- Press [O-green] Key to OK/Continue.
Select [1-YES] to confirm Sale Amount then press the green [Enter] key.
Terminal may prompt for a tip if the tip parameter is enabled.
- Press [1] for Yes and [2] for No.
- Press [1-Accept] to continue with the tip amount that was filled out or press [2-Change] to configure the tip amount.
Customer can tap, insert, swipe or key-in their card. If chip card is used, leave it inserted until instructed to remove.
Terminal will validate card and may prompt to enter PIN, if needed.
Terminal connects to host. Displays the approval and prints receipt.
Terminal will prompt "Customer Copy?", select [2-Yes] then press the green [Enter] key to print customer copy.