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Move/5000 – Reboot terminal

When a terminal encounters issues, a reboot refreshes the system. This simple process helps troubleshoot terminals and ensures seamless transaction processing.

Your device may be a different color, instructions are still applicable.

 

Reboot terminal

  1. Press the yellow [Correction] key and pound sign [#] together for about 5 seconds.
  2. Screen will show Reset in Progress and the terminal will reboot.
  3. Home screen with the Chase logo will be displayed indicating a successful reboot.

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