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Chase debit/ATM card FAQs
Frequently Asked Questions
Your card will arrive in about a week after opening your new account.
You can also do this on the Chase Mobile® app by selecting your account and then choosing the “Replace a lost or damaged card” icon in the “Account services” section.
You can activate a debit card online, by calling 1-800-290-3935 or by completing a transaction at any Chase ATM using your PIN. You can begin using an ATM card immediately. Learn more about activating and managing a new debit card here.
After signing in online or in the app, choose the account you want to lock or unlock. Then scroll to the “Account services” section and select “Lock & unlock card.”
Chase's website and/or mobile terms, privacy and security policies don't apply to the site or app you're about to visit. Please review its terms, privacy and security policies to see how they apply to you. Chase isn’t responsible for (and doesn't provide) any products, services or content at this third-party site or app, except for products and services that explicitly carry the Chase name.
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