ICT250 – Process a return
Returns or refunds can be common depending on your business type. Learn how to process a return on a transaction from a previous day.
Process a return
- From the Idle Menu, press the green [Enter] key to access the Main Menu.
- From the Main Menu, select the Return option by navigating on the cursor button [F2] and [F3], then press the green [Enter] key to continue.
- Enter Supervisor password if prompted then press the green [Enter] key.
- Press 1 for Credit transaction or the green [Enter] key to continue.
- Enter the Return amount then press the green [Enter] key.
- Pass terminal to customer to Insert/Swipe/Key card number.
- Terminal will process return and indicate transaction approved. Press enter to print merchant copy.
- Terminal prompts for customer copy to be printed.
