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We’ve enhanced our platform for chase.com. For a better experience, download the Chase app for your iPhone or Android. Or, go to System Requirements from your laptop or desktop.

Personal Banking Videos

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Personal Banking videos

Go to Helpful Tips

General Help

Account and routing numbers

Account and routing numbers. It’s easy to find these numbers right in the Chase Mobile app video.Opens Overlay

Here's how to find them

Direct deposit

Set up direct deposit. Find the info you need to start direct deposit with your employer in the Chase Mobile app video.Opens Overlay

Download a prefilled direct deposit form

Lock and unlock your debit card

Lock & Unlock your card. Lost or misplaced your credit card? Lock your card right from your phone video.Opens Overlay

Stop purchases when your card is lost or misplaced

Set up automatic savings

Grow your savings with Autosave. Build a savings habit with repeat transfers videoOpens Overlay

Set a goal, save automatically and track your progress

Credit Journey

Help protect your credit with Credit Journey. See your credit score and get free identity monitoring in the Chase Mobile app video.Opens Overlay

Get your free credit score, and learn how to build and protect your credit

Link your external accounts to make payments or transfers

Link your external account. Connect your other accounts to your Chase Mobile app videoOpens Overlay

Link to external financial institutions to make a payment or transfer in the Chase Mobile^® app

Link your external accounts to manage your finances

Link External Accounts to your Chase Bank Account Video. It's easy to link your external accounts right from the Chase Mobile® app videoOpens Overlay

Link to external financial institutions to view your accounts in the Chase Mobile^® app

Track your spending

Track your spending. Learn more about your spending habits and budget right from Chase Mobile (R) app video.Opens Overlay

Create a budget right in the Chase Mobile^® app

Chase First Banking

Add Your Money

Chase First Banking Add Your Money. Determine the places where your child can spend and add money to them in the Chase Mobile app video.Opens Overlay

Get started by adding places to spend and moving money to them

Manage Money Requests

Chase First Banking Manage Money Requests. Transfer money and complete requests from your child in the Chase Mobile app video.Opens Overlay

Transfer money and complete requests from your child

Manage Account Alerts

Chase First Banking Manage Account Alerts. Set spend alerts, know how to lock/unlock debit card and more in the Chase Mobile app video.Opens Overlay

Add alerts, replace or lock/unlock a card and more

Determine & Set Allowance

Chase First Banking Determine & Set Allowance. Set up a recurring allowance to give your child money to spend or save in the Chase Mobile app video.Opens Overlay

Choose an allowance amount and how often it’s being transferred

Assign Chores

Chase First Banking Assign Chores. Learn how to assign chores and rewards for your child in the Chase Mobile app video.Opens Overlay

Assign a chore and a reward amount for your child

For Kids: Getting Started with Your Account

Video Just for Kids! Chase First Banking℠ Learn how to use the app designed just for youOpens Overlay

Learn how to start spending, saving and earning money

Lock and unlock your debit card

Lock & Unlock your card. Lost or misplaced your credit card? Lock your card on chase.com video.Opens Overlay

Stop purchases when your card is lost or misplaced

Dispute a transaction

Report a problem with a transaction. Charged for something you shouldn't have? Submit and track it on chase.com video.Opens Overlay

Charge errors happen and you can dispute them online

Link your external accounts to make payments or transfers

Link your external account. Connect your other accounts to your Chase profile on chase.com videoOpens Overlay

Connect your other accounts to your Chase profile

Track your spending

Track your spending. Learn more about your spending habits and budget right from Chase Online video.Opens Overlay

Create a budget right in the Chase Mobile^® app

ATM 101

ATM Basics videoOpens Overlay

Withdraw, deposit and transfer money

Set up your Quick cash preference

ATM Quick Cash. Preselect your account, amount and receipt options in the Chase Mobile app video.Opens Overlay

Set a preset withdrawal amount and other ATM preferences

Make a payment

ATM Payments video. Pay your credit card, mortgage, or home equity loan at the ATM.Opens Overlay

Paying your credit card at the ATM

Schedule an ATM withdrawal

ATM Schedule a Withdrawal. Set up a withdrawal in advance from your phone video.Opens Overlay

Setup a withdrawal in advance from your mobile phone

Using the ATM without your card

ATM Cardless Access. Use the ATM with just your phone video.Opens Overlay

Add your ATM card to your mobile phone wallet

See entire video catalog

Still have questions?

Go to our Customer Service page for more answers to common questions.

Do more with the Chase Mobile^® app

Scan the QR code to download the app to experience convenience and security on the go.

Download the app