Troubleshoot a Nacha™ File Error

ACH Payments and Collections: Troubleshoot a Nacha™ File Error

ACH Payments and Collections:Troubleshoot Nacha™ file error: Your batch has an ineligible or is missing a Chase account.

When you upload a Nacha file, you may get an error message that your batch has an ineligible or is missing a Chase account. You can correct the error by adding a Chase funding account during the file upload. Here's how:

1. Click "Add account" to choose an account for your uploaded file
2. Under Chase Account, choose an account
3. Click "Next"
4. Click "Submit"
5. You've successfully added a Chase funding account to your Nacha file