Welcome to Chase for Business

No, that’s not necessary. You can continue to use your First Republic account(s). We will securely and automatically transition them to Chase.

You will be able to link your account(s) after your First Republic account(s) have transitioned. You will need to take action to link your accounts.

You can keep checking this page for updates, but know that we will also share important information via mail and/or email. You can also visit First Republic for the latest transition updates.

With Access & Security Manager, business owners can give other individuals (such as a bookkeeper or an accountant) limited or full access to their Chase business account(s) online. Access can be limited by account number, the type of transactions an individual can use, daily dollar limits on how much money can be moved, and more. Plus, Access & Security Manager provides detailed activity reports for monitoring the activity of each individual.

As the business owner and primary account administrator, you can simply sign in with your username and password and choose “Account Management.” then “Access & Security Manager.” Individuals who were set up as authorized users simply sign in with the username and temporary password the administrator provided. From there, you can add up to 3 proxy administrators and as many as 99 authorized users with varying levels of access.

Here are some of the most important jobs a primary administrator can do online:

• Enroll in Access & Security Manager
• Create online profiles for authorized users
• Identify the level of access ("no access,” "view only,” "transact,” "view and transact") for each account
• Activate security features
• Move money
• Generate customized transaction reports for each user
• Establish daily transaction limits for all payment options
• Manage payees and payors

What First Republic called "users" Chase calls "authorized users." An authorized user can be any trusted individual, such as an accountant, bookkeeper, employee or business partner. Each authorized user will have a username and password that gives them access only to the accounts and services specified by the account administrator.

A proxy administrator's role is to assign users and decide which accounts each user can access.

Here are a few things that are unique to proxy administrators:

• They can manage rights for all users, but only up to the limit of their own rights on each account.
• Only the primary administrator can manage a proxy administrator's rights.

A primary administrator can add up to 3 proxy administrators. If the primary administrator wants to remove a user's proxy administrator’s rights, they can either delete their profile online or call us to revoke their privileges. The proxy administrator will then move into an authorized user role with no rights. However, their transaction history will remain intact.

What First Republic called “entitlements,” Chase calls “user rights.” A primary or proxy administrator can set up multiple authorized users with unique usernames and password. There are three types of rights, including profile-level rights, and company and account-level rights. These rights give users access to the accounts and services set up by the administrator. An administrator may set up as many as 99 users with varying levels of access.

Here are the steps to take:

1. Choose ”Add authorized user” from the ”Access & Security Manager” overview page.
2. Create an online profile by providing the user’s first and last name, email address, phone number, the username and a temporary password.
3. If you have a token on your profile, you'll be asked to choose a token type for your user.
4. Make sure everything looks OK, then select “Add authorized user.”
5. Be sure to give this username to the authorized user. Tell them to expect an email with a temporary password to sign in for the first time. We'll ask new users to tell us some personal information the first time they sign in.
6. Now you'll be able to choose the user's profile level, company and account-level rights. Identify the level of access ("view only," "transact only" or "view and transact"). If you'd like them to transact, select the payment rails.
7. You can add additional controls, like setting a daily transaction limit, requiring someone else to approve all transactions above a certain threshold, and the ability to approve pending transactions.

From your account overview page, choose “Account Management” in the global header. Select “Access & Security Manager” to see an overview of all users.

Your authorized user needs to sign in at least once using their temporary password. Once they complete the Access & Security Manager enrollment their status will change to active.

Here are the steps you need to take to activate your authorized user.

1. Choose “Account Management”, then “Access & Security Manager".
2. Select the user's profile.
3. Choose “Send a temporary password".
4. Add any necessary access rights if you haven’t already done so.

Some rights will not show up on an account until the administrator enrolls in that transaction type. For example, if you would like to set up wire daily limits you will need to enroll in wires first. After you enroll and activate wires, you will be able to set up rights for your authorized user.

Here are the steps to take:

• Add your proxy administrator as an authorized user. Every proxy administrator needs to be added as an authorized user before they can be promoted to a proxy administrator.
• Choose "Add proxy admin" from the "Access & Security Manager" overview page.

Here are the steps to take:

• Go to the "Access & Security Manager" overview page.
• Choose "Manage user."
• Scroll to the "User rights" section and delegate rights.

Yes. Choose "Add proxy admin" from the "Access & Security Manager" overview page.

User entitlements will not transfer over automatically. The primary administrator or business owner may need to add authorized users with necessary usage rights, using ‘Access and Security Manager’. See the above FAQ ‘How do I add an authorized user and set up their rights?’ for more details.

Please contact your service representative at 1-800-242-7338 if you would like to request a token. 

If you are an administrator, you can only request a token for users if you have a token on your profile. If you don't have a token on your profile, call us to set up your token. 

If you have a security token on your profile, you can follow these steps:

1. Choose “Account Management,” then ”Access & Security Manager.”
2. Select the user's profile.
3. Choose “User Security.”
4. Choose “Request token.”

No. 

Yes. Your old token can't be used to sign in to Chase.

You may have a token because it’s needed to establish higher wire limits.  If so, you will need to request a token for your authorized users so they can submit wires as well.

Chase Dual control is an additional layer of security that requires a second person to approve your online transactions. 

IP Security restricts any login attempts outside of an IP address you provide to us.

Yes, clients will be assigned a daily limit, upon enrollment and activation. Authorized users can see the limit by going to Profile and Settings and payment preference. You can also use that page to request a change in your daily limit.

Chase ACH File Upload service is designed to accept a formatted Nacha file, but Chase has specific requirements for each file.  To ensure compatibility, authorized users should confirm that their file meets the Chase specifications, which are available on the file upload page.  If errors are found during file upload, Chase will reject the file and identify any errors that need to be corrected. To learn more about how to format your Nacha file, please visit https://www.chase.com/digital/customer-service/helpful-tips/business-banking/payments/ach-payment-file-format.

Yes, clients will be assigned a daily limit, upon enrollment and activation. Limits are approved and established based upon a risk review. Authorized users can see the limit by going to Profile and Settings and payment preference. You can also use that page to request a change in your daily limit.

For more information on scanners, please visit https://www.chase.com/business/banking/services/quick-deposit-scanner.

Yes, you will need to make system changes to your standard file formats prior to the integration of your business deposit account(s) to Chase. To review specifications available, visit our Integration Welcome Center.

No, previously added external accounts at First Republic and the ability to add them will be removed as of May 25. 

Yes. We recommend you perform a final transaction update for your First Republic account(s) using your preferred third-party service by May 23. From May 24 – 27, the connection may not be available. Starting May 28, you can re-establish your connection using your JPMorgan Chase login credentials and you will see up to 90 days of transaction history. If you choose to remove your prior First Republic accounts from the third-party, you may lose access to older transaction history.

No, JPMorgan Chase does not offer bill payment services through Quicken and/or QuickBooks. Starting on May 28, you will need to use a Chase for Business bill payment service.

Only System Admin (SA) can enroll in Check Positive Pay (also referred to as Check Protection Services at Chase) and ACH Positive Pay (also referred to as ACH Debit Block at Chase). SA user can entitle sub-users to use the enrolled products. Sub-users can decision on Check Exceptions and ACH Debit Block Exceptions.

Alerts are available for both Check Protection Services and ACH Debit Block and are available for users and their sub-users. Users need to manually enroll to receive these alerts.

It’s easy to monitor your account with alerts and notifications. Here’s how:

1. After signing in, choose the "Account management" tab
2. Choose "Profile & settings," then choose "Alerts"
3. Select "Choose alerts" and pick the accounts you want
4. Under "Delivery methods" customize options and choose "Save"
5. You're now enrolled

To view our helpful tips video, please visit https://www.chase.com/digital/customer-service/helpful-tips/business-banking/general/alerts-enroll-choose

To transfer your existing ACH fraud service to JPMorgan Chase, your designated primary administrator will need to login to Chase Business Online on Tuesday May 28 and follow the instructions to enroll the account(s) that currently have the service into Chase ACH Debit Block and users the rights to ACH Debit Blocks for the relevant account(s).

Enrolling in ACH debit block is an additional safeguard to help keep your business account secure. ACH debit block is a complimentary feature available on Chase Performance Business Checking^® and Chase Platinum Business Checking℠ accounts. Here’s how to enroll:

1. After signing in to your account, click "Security"
2. Under ACH debit block, select "Enroll"
3. Tell us which accounts you’d like to enroll, then choose "Next"
4. Review the agreement, check the box and click "Next"
5. If your enrollment is correct, choose "Submit"
6. You’ve now enrolled in ACH debit block
   

To learn more about enrolling in ACH Debit Block, please visit https://www.chase.com/digital/customer-service/helpful-tips/business-banking/security/ach-debit-block-enroll

If you are using First Republic's ACH fraud management solution to manage unauthorized ACH debits for your eligible business account(s), the service will transfer to JPMorgan's ACH Fraud Protection Services, known as ACH Debit Block. We will automatically transfer your pre-authorized rules, if applicable, so that your payees will continue to be paid with no interruption. You will have the ability to view/edit these payees when you login into Chase Business Online.

During the enrollment process, you will need to set up profiles for any existing sub-users and grant them access to the service and their respective account(s). All users will have the enhanced ability to both view/edit block transactions and payees and make decisions.

Yes. A section called 'Reports' on your online platform under the Security navigation will allow you to view your ACH debit activity to monitor for possible unauthorized activity.

Check Positive Pay is a JPMorgan Chase fraud prevention tool that lets you see check items that are attempting to clear on your account(s). The service reviews the check number and check amount.

Payee Name Positive Pay is not available within the Chase for Business Online platform. Should you require Payee Name Verification services for Check Fraud Protection please contact your banking relationship team at Chase to discuss alternative options to better protect your account.

With check protection services, you provide us details about checks you’ve written, and we’ll compare those details against checks presented for payment. Here’s how:

1. After signing in to your account, choose "Security"
2. Choose "Submit checks," then "Upload file" or "Add one-by-one"
3. To "Upload file," create your file using Chase template, select "Choose file" and choose the file from your computer
4. Choose "Upload" and then choose "Submit"
5. To "add one-by-one," fill in the fields and choose "Add check"
6. After your last check, choose "Next" and then choose "Submit"
7. You’ve submitted your check information with check protection services
8. See our Check Protection Services User Guide (PDF) for more information

To view our helpful tips video, please visit https://www.chase.com/digital/customer-service/helpful-tips/business-banking/security/fps-submit-checks

Your check exceptions will be ready for review by 11 a.m. local bank time the day after the transaction is posted on your account. The deadline for making a decision is 4 p.m. local bank time. Failure to make a decision by 4 p.m. will result in the system defaulting to your default decision. Normally the default decision setting for check positive pay is set for return.

You may manually enter check information or upload files in .csv, or text file into Chase for Business Online banking profile. If you are an Access Checks client, you may also elect to send in issues via direct transmission. Current Check Print clients and Direct Transmission clients will continue to send in files through their current platform.

Yes. Depending on your platform, Access Checks or Chase for Business Online, your online banking platform will contain a section that will allow you to view your check upload history.

Tuesday May 28. On this day you must login to your Corporate Online profile at First Republic and decision any pending items in Positive Pay before 3 p.m. Eastern Time. This is the last day you will have to use Positive Pay in Corporate Online.

Friday May 24 at 3 p.m. Eastern Time is the deadline to upload checks on your Corporate Online platform at First Republic. After this time the ability to add checks to the system will be disabled.

No. In order to ensure you ensure continuous Check Fraud Protection coverage, as your account moves over to Chase, please log in to your Chase online banking profile on Tuesday May 28 and enroll into Check Fraud Protection Services. At First Republic you may recognize this service as “Check Positive Pay”.

Please note: Enrollment may take between 2-7 business days. During this time, we request that you closely monitor your transaction activity to ensure that payments clearing your account are valid.

Monitor your cash flow and help prevent fraud by enrolling in check protection services. Here’s how:

1. After signing in to your account, choose "Security"
2. Select "See how it works," then choose "Enroll"
3. Choose the circle to select Check Protection Services next to the account(s) you’d like to enroll, then choose "Next"
4. Review the agreement, then choose "Next"
5. Verify your changes, then choose "Next"
6. You’ve enrolled in check protection services
7. To activate the service, you’ll need to upload checks you’ve issued
8. See our Check Protection Services User Guide (PDF) for more information
   
   

To view our helpful tips video, please visit https://www.chase.com/digital/customer-service/helpful-tips/business-banking/security/check-protection

To learn more about Chase Fraud Protection Services, including check and ACH fraud services, please visit chase.com/business/FPS

Chase business savings, Money Market, Consumer, and management accounts are not eligible for Check Fraud Protection services.

This service will not carry over to Chase. We will close Money Market Mutual Fund accounts and will deposit the principal balance and accrued dividends into your linked First Republic deposit account on or after May 20. After your account transitions, please talk to a Chase banker about potential alternatives.

You will need to enroll in ACH payments to access these services.

• RTP: You will have the option to enroll in our ACH payments service to send RTP, but you will not be able to send or receive RTP to or from First Republic accounts until June 3.
• FedNow: Starting June 3, you will be able to accept FedNow transactions. We don’t currently offer FedNow payments from Chase business accounts.

While your primary account access for your business deposit accounts will be on Chase Business Online at chase.com, you’ll also get access to applicable Treasury Management Products at access.jpmorgan.com. If you use Treasury Management Products, you received separate instructions how to log into J.P. Morgan Access^® and important steps you’ll need to take to set up and access your services.

Chase Business Online gives you access to information about your Chase small business banking account with online banking tools at chase.com. J.P. Morgan Access offers a suite of Treasury Management Products that are typically used by our commercial banking or small businesses that may have more complex cash management needs. J.P. Morgan Access will not have past transaction history for accounts migrated from First Republic.

At this time, you cannot digitally link Chase Business Online to J.P. Morgan Access profiles. If you have products and services on both systems, you will need to manage separate login credentials to access your products and services through each system separately. You can speak with a Chase banker at any time about online system access and determine if combining accounts and products to view within one system is right for you.

Please visit jpmorgan.com/firstrepublicintegration/welcomecenter for more information about our Treasury Management Products, including required file formats and frequently asked questions.

Yes, clients will be assigned a daily limit, upon enrollment and activation. Authorized users can see the limit by going to Profile and Settings and payment preference. You can also use that page to request a change in your daily limit.

Yes, you should inform remitters (i.e., person(s) who sends money to you) that some wires payments will need to be redirected to Chase starting on May 25. Remitters sending payments within the US should continue to use the Fed ABA routing number they currently use (no change).

Yes, you should inform remitters (i.e., person(s) who sends money to you) that some wires payments will need to be redirected to Chase starting on May 25. Remitters outside the US sending payments in foreign currency or in US Dollar will need to change the SWIFT/BIC to CHASUS33. Wires that do not include accurate instructions will be rejected and returned.

First Republic online banking and mobile apps are now view-only. Balance, transaction information, and loan statements for loan accounts that have not yet been transferred will continue to update on First Republic online banking and mobile apps.

You can continue to draw funds from your business line(s) of credit by calling (888) 408-0288 or working directly with your business relationship manager but will no longer be able to draw funds by visiting a branch or using online or mobile applications. Requests submitted by 5 p.m. Eastern Time to the loan servicing team may take up to 24 hours to process for funds to be accessed. Reoccurring business loan(s) or business line(s) of credit payments previously scheduled will continue to be supported, but if you wish to make any non-scheduled payments to your loan(s) or line(s) of credit, you need to call (888) 408-0288.

For general servicing questions about your lending products, you can call (888) 408-0288. We will be available to assist you with any inquiries or support you may need during this transition period.

If you currently have an open business line of credit, you'll receive communications by mail and / or email before your line of credit comes up for renewal. At that time, we’ll provide more information. If you have a First Republic business term loan, you will receive separate communications over the next year regarding your loan.

You may apply for a Chase business loan or line of credit and use the funds to pay off your First Republic balance if the terms of your Chase loan/line allow. Currently, we’ve streamlined this process for First Republic Eagle One Line of Credit (also known as a Small Business Loan) customers only. If you have questions, please contact the First Republic Client Care Center at (888) 408-0288.

The deadline to apply for First Republic business lending products has passed. However, you can still contact your First Republic preferred banker who will assist you with exploring Chase business financing products to meet your needs.

Learn more about Chase business lending products.

A streamlined process with coordinated support has been established for First Republic customers who wish to apply for Chase business lending products. Please contact your First Republic preferred banker for more information on the process and next steps.

You can keep checking this page for updates, but know that we will also share important information via mail and/or email. You can also visit First Republic for the latest transition updates.