Extended Warranty Protection with Chase Slate®

Need to know more?

Download your complete Guide to Benefits here. Or call 1-800-350-1798 for information or to file a claim. You can also file a claim online at chasecardbenefits.com

Additional Benefit Information

• This benefit extends the original manufacturer's U.S. warranty by 1 additional year, when You charge all or a portion of the cost of the eligible item to Your Covered Card and/or use redeemable Rewards.
• If the original manufacturer's U.S. repair warranty or a combination of the original manufacturer's U.S. repair warranty, store provided warranty and a consumer purchased service contract exceeds 3 years there would not be coverage under this benefit.
• It will be decided whether to reimburse for the cost to have the item repaired or replaced, whichever is less. Maximum coverage limits apply. If Your item is to be repaired, You may go to an authorized repair facility and file a claim for reimbursement. Only valid, customary and reasonable repairs made at the authorized repair facility are covered.

Who’s covered

• Cardmembers (Eligible items given as gifts can also be covered).
  

Coverage amount

• Up to $10,000 per item and a maximum of $50,000 per account.

What’s covered

The lesser of:

• The cost to repair the item.
• The cost to replace the item with an item of like kind and quality.
• The amount charged to the Covered Card and/or redeemable Rewards used (excluding shipping and handling).

What’s not covered

This is not an exhaustive list. Examples include:

• Boats, automobiles, aircraft, and any other motorized vehicles and their motors, equipment or accessories, including trailers and other items that can be towed by or attached to any motorized vehicle.
• Items purchased for resale, professional or commercial use.
• Computer software.
• Medical equipment.
• Rented or leased items.
• Used or pre-owned items (a refurbished item will be covered as long as it has a warranty with it and would not be considered used or pre-owned).

Claim information and timeframes

• Visit chasecardbenefits.com or call the benefit administrator within 90 days of product failure or as soon as reasonably possible. 
• The requested documents must be submitted within 120 days of the product failure or as soon as reasonably possible.