Please update your browser.Mortgage assistance & help for financial hardships
Mortgage Assistance
Understand the range of options
Whether you’re looking to keep your home and get current or you’d like to sell, Chase is committed to helping customers by offering a variety of options that fit your situation.
Homeowner Assistance Fund (HAF)
The Homeowner Assistance Fund (HAF) is a federal assistance program that helps homeowners who have been financially impacted by COVID-19 pay their mortgage or other home expenses.
- For state-by-state information on HAF programs in your state, go to the National Council of State Housing Agencies (NCSHA)(Opens Overlay).
- For information on programs for American Indian, Alaska Native, and Native Hawaiian homeowners go to the Tribal Housing Assistance Resource Hub (NAIHC)(Opens Overlay).
Options for keeping your home and getting current
Repayment plan
You catch up on payments by paying the regular monthly payments plus an extra amount each month
How it works
The loan has a new, higher monthly payment that includes a portion of the balance due for a set period of time.
Benefits
Gives time to catch up on payments without having to pay the total amount all at once.
Important Considerations
An initial down payment may be required, and the monthly payments will be higher than normal.
Forbearance plan
You either won’t have to make payments or your payment will be reduced for a designated period of time.
How it works
We’ll reduce or suspend loan payments for a designated period of time.
Benefits
Gives you time to improve or stabilize your financial situation.
Important Considerations
A lump sum equal to the amount of the missed payments will be due at the end of the forbearance period. We will work to qualify you for other programs to bring the loan up to date. The loan will be considered past due until it is brought current.