Digital tools to help you manage your payments account.
We have new tools and resources to help.
Manage your device, check transactions and more on our website
Explore how-to videos on terminal usage
Check out our how-to videos that can help you complete tasks like printing reports or processing returns on your terminal. Click the "Go to videos" link below and select your device to view videos.
Use our interactive voice response (IVR) phone line to complete tasks and save time without having to speak to a representative.
Call 888-886-8869
Navigate financial transactions
- Check transactions, batches and manage funding. Select option 2
Get the reporting you need for your account
- Request monthly statements and year-end tax statements through our user-friendly system. Select option 4, then 1
Safeguard your business
- Request a temporary manager password for your terminal. Select option 3, then 1
Get help with a device
- Get technical support when you need it. Select option 3
For your security, when calling into the IVR system, please call from the phone number on your account profile and have your merchant ID ready. Not sure what number you have registered? Log in to Chase Business Online to update your phone number on file.
Need help with our payment solutions?
Find the answers you need and get 24/7 merchant support.